Contact Us
Have a question, feedback, or need help? We'd love to hear from you. Our team responds within 48 hours.
Response Time
We aim to reply within 48 hours on business days. GDPR requests are prioritised and typically answered within 24 hours.
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
Frequently Asked Questions
Quick answers to common questions about contacting us.
How quickly will I get a response?
We aim to respond to all enquiries within 48 hours on business days (Monday–Friday). Privacy and GDPR-related requests are prioritised and typically receive a response within 24 hours.
Do you store data from the contact form?
No. The contact form opens your local email client (mailto:), so no data is ever transmitted through or stored on our servers when you use the form.
Can I use AllCloudTools for commercial projects?
Yes. Our free tools are available for both personal and commercial use. There is no requirement to create an account or provide payment information.
Can I request deletion of my data?
Yes, under GDPR you have the right to request erasure of any personal data we hold. Contact [email protected] with your request and we will respond within 30 days.
Is all data processing limited to the EU?
Yes. All file processing, hosting, and data storage is exclusively within EU-based servers. We do not use any third-party services outside the European Economic Area.
How do I unsubscribe from your newsletter?
Every newsletter email includes an unsubscribe link at the bottom. Clicking it will immediately remove your email address from our mailing list.
Our Location
AllCloudTools is based in the European Union and operates under German law and EU regulations. All servers are located within the EEA — your data never leaves Europe.
Supported Languages
Our platform is available in 10 European languages: English, German, French, Spanish, Italian, Portuguese, Dutch, Polish, Romanian, and more coming soon.